27/11/2025
Beam CEO Alex Stephany recently joined us at the IEP Summit Australia to share his approach to AI for social impact. Alex discussed how Beam is already transforming the experience for employment consultants and jobseekers across the UK and US by tackling excessive administrative burdens with AI.
When Beam began delivering employment services for refugees and people facing homelessness in 2017, they saw their team of 80+ frontline workers spending more than half of their time on administrative tasks like meeting notes and reports. Taking time away from direct client support and getting people into work.
They looked to the market for tools to help but nothing was built specifically to help realise employment outcomes. The only available products were generic business tools; there was nothing tailor-made for complex frontline workflows that could be used out in the community, where support really happens. Driven by their mission to bring human-centred support to everyone who needs it, Beam decided to build the technology themselves. Purpose built for frontline staff, crafted from years of frontline experience.
Beam’s flagship AI tool, Magic Notes, records, transcribes, and summarises discussions in seconds. By streamlining the entire workflow – from sign-up notes to work support plans and compliant reports – Magic Notes reduces the time employment consultants spend on administrative tasks by 54%. It’s a win-win: staff are happier and more effective and jobseekers secure roles faster.
Trusted by 200+ partners, including government agencies, major non-profits and prime contractors globally – including those in the UK, US, and Europe – Beam frees up employment consultants from mountains of paperwork so that they can get back to what they love to do – deliver personalised human-centred support that changes people’s lives.
Get in touch to learn more. Email watson@beam.org