The Professional Membership Institute
The IEP is the international membership organisation for employability professionals – the people who support others gain work, progress in work, and retain work.
Our goal is to promote excellence in employability services worldwide and we strive to achieve our vision where ‘employability professionals everywhere are the best they can be’.
Since 2011, we have established our presence across the UK and grown to operate in several countries including Australia, Sweden and Canada. We also work with partners across the Netherlands, the Gulf States and South Korea.
We represent over 11,000 members worldwide who are dedicated to enhancing the employability prospects of those who are most disadvantaged in society such as those in need by reason of youth, age, ill health, disability, financial hardship, homelessness, and sole parenthood – people who are farthest away from the job market. Our members work to identify people’s aspirations and education and employment goals, help them to overcome challenges and equip them with the skills, knowledge, and resources that they need to improve their employability opportunities that will lead to fulfilling and sustainable jobs.
Together with our partners across the employability and skills sectors worldwide we are building a thriving, energetic, creative network of skilled and knowledgeable professionals, collaborating to enhance quality and standards in the profession by providing learning opportunities, quality content and information, and peer connections and support.
Karin Ridgeway FIEP
Country Manager
Karin is the Australian Country Manager for the IEP, a role she has held since November 2025. With more than 16 years in employment services, Karin has worked across all levels of the sector, progressing through frontline, leadership, and operational roles before reaching General Manager. She loves working alongside the IEP team and the many members and fellows she gets to associate and collaborate with, valuing the relationships and shared commitment that strengthen the employability community. She hates photos…
Ellie Fuller MIEP
Partnership and Learning Consultant
Ellie is a Partnership and Learning Consultant with the IEP, bringing nearly a decade of experience across Employment Services, disability, and workforce development. She specialises in designing practical, person-centred learning that supports frontline staff to build capability, confidence, and better outcomes for the people they serve. Ellie is passionate about strengthening the sector through innovative training, meaningful partnerships, and a focus on real-world practice.
Taylor Cunningham MIEP
Marketing and Communications Consultant
Taylor has been our Marketing and Communications Consultant since October 2023, from Edinburgh to London, and now back home in Aotearoa New Zealand. With a background in journalism, public relations and marketing, he is passionate about sharing impactful stories and amplifying the voices of people and organisations who benefit the communities they serve. Although Taylor is a Kiwi, he likes to think his Aussie colleagues don’t hold that against him…
Rosie Henebery MIEP
Social Media and Marketing Consultant
Rosie has been our Marketing and Social Media Consultant since June 2024, bringing experience across social media, website management, design and digital marketing. Now based in the north of Thailand, just a few hours from Australia, she brings an international perspective and creative approach to her work. Passionate about engaging audiences and strengthening online presence, Rosie enjoys supporting the IEP’s online presence through website development, branding and social media.
Our Values
WE COLLABORATE
We connect our members and partners and develop relationships to promote professional practice.
WE DEFINE QUALITY
We support quality improvement and quality assurance through our framework guiding the sector to develop and deliver excellent services.
WE ENABLE POTENTIAL
We are committed to the growth and development of all our people, opening opportunities to learn new skills and gain accreditation and qualifications.
WE PIONEER
We are global leaders driving the professionalism of employability services through innovative projects, sharing ideas and building best practice.
WE EMBODY TRUST
We actively engage our members and partners working with them with integrity, offering the right support at the right time.
WE EMBRACE SOCIAL PURPOSE
We believe in a community of well-being, inclusivity and equality that builds sustainable impact.
Our Vision
Employability professionals everywhere are the best they can be.
Our Mission
The IEP is dedicated to supporting the people who support others gain work, progress in work and retain work.
Our Culture Statement
“We are committed to fostering a culture of global employability excellence rooted in inclusivity, collaboration, continuous growth, partnership, mutual respect and trust. We value each member’s unique contributions and aim to create a true sense of belonging. Our team is approachable, transparent, and accountable, ensuring that every voice is heard, and every idea is welcomed.
Leadership is here to guide, offering constructive advice while empowering each team member to work autonomously and with creativity. We are committed to respectful communication, balanced work-life expectations, and a supportive approach when challenges arise. We believe in learning through experience, celebrating everyone’s passion, talent and purpose, and fostering seamless collaboration across all teams. We prioritise professional development, empowering our team to thrive in their roles and supporting each other’s successes.”
Our Constitution
IEP’s governance arrangements are set out in our Constitution. For a copy of the Constitution, please contact us using the form below.