30/03/2026
Are you looking to formalise your expertise and take your career in employment services to the next level? The CHC41115 Certificate IV in Employment Services – developed in partnership between IEP and Asuria – is your pathway to a nationally recognised qualification tailored specifically to our sector.
This is the only certified and tailored course designed to equip frontline employment services staff with the tools they need to effectively support participants, address barriers to employment, and drive higher engagement and outcomes. Delivered by industry and subject matter experts, the program was developed after an extensive year-long consultation with frontline staff, team leaders, and qualified trainers – truly training by industry, for industry.
On completion, participants will receive not only the Certificate IV, but also the IEP Award in Employability Practice – a learning module recognised around the world.
Meet Our First Graduate
The course has already produced its first completer – and what a way to mark the milestone. Saad Khan AIEP, Mentor at Asuria, became the very first graduate of the Cert IV in Employment Services and was recently named IEP Australia’s Member of the Month for February 2026 in recognition of his outstanding commitment throughout the course. Saad consistently demonstrated dedication, passion, and genuine enthusiasm for the sector, setting a strong example for future learners.
“Completing the Cert IV in Employment Services has been a really valuable experience for me,” Saad said.
“It’s given me a much better understanding of how to support participants in a more practical and person-centred way.
“I’ve been able to apply what I’ve learned directly into my day-to-day work, especially when it comes to building stronger relationships, understanding individual needs, and tailoring support more effectively.
“It’s also helped me feel more confident in my approach and more intentional in the way I engage with clients, which I believe makes a real difference in the outcomes we can achieve.”
What You’ll Learn
The course covers key skills including contracting, action planning and caseload management; interpersonal coaching and facilitation skills; supporting informed decision making; and strategies for finding and competing for work.
The program features a 360-degree learning experience incorporating social and collaborative sessions, e-learning, micro-learning, and recognition of departmental and internal training. There are also flexible elective options to suit your career pathway, with units relevant to Inclusive Employment Australia, Workforce Australia, Transition to Work, Parent Pathways, and more.
Course Structure
The course is delivered over 7 months, with 1.5-hour fortnightly webinars and monthly intake dates. There are no entry requirements to enrol – making this accessible to anyone working in the sector who wants to get qualified.
Upcoming Course Dates
- Wednesday 22 April, 9:30am – 11:00am
- Wednesday 13 May, 9:30am – 11:00am
- Tuesday 26 May, 2:00pm – 3:30pm
- Thursday 18 June, 9:30am – 11:00am
How to Enrol
You can register today via Asuria’s website, or reach out directly for more information: